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Running Quarterly Update on Expired Mgmt Program

Symptom:

Customer has an expired Management program and they are trying to run their quarterly update; the program is then asking to insert a floppy diskette.

Versions Affected:

Manager/Manager Plus, Shopkey Service Writer/Management (all versions).

Solution:

 

  • Provide a lease extension code to extend the Management program.
  • Then run the update disc again and the program should accept the update.
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