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Recommendations Unable to Be Saved

Symptom:

Recommendations on the 'vehicle' screen won't save when adding a 'note' that has a space at the beginning of the sentence.

Versions Affected:

Manager/Manager Plus, Shopkey Service Writer/Management (all versions).

Solution:

 

  1. Go to Setup > Standard Descriptions > Notes.
  2. Make sure there is no 'space' at the beginning of the note you are having an issue with.
  3. When verified, go back and try and add the note again.


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