Home » Categories » 02. Shop Management 5.9 Legacy

Carquest or First Call Online (FCO) catalog in 5.9 crashing application

Symptom: Attempting to setup a Carquest Weblink 2 vendor link crashes program.

Versions Affected: 5.9.143 + 5.9.5.145 and higher

Solution:

The Carquest Weblink II catalog requires a system to run .NET framework 3.5. The installer will be included on the disk, but will not run automatically.

For Windows 7 users, there obviously should be no need of action to get the catalog working. For XP and Vista they will need to install the .NET if not already up to that version. It also means Windows 2000, ME, and 98 users will not be able to use the catalog, since they cannot use this version of .NET. That is also the reason the .NET install will not autorun.

However, due to the nature of Windows 7, it is not uncommon for the .dll registration to fail. In this event, manual registration will be needed.

1. Run a patch on m1files.com on line #31 (CatPatch_For_Dot_Net) that will register the dll automatically.

2. If the patch is unavailable, navigate in a Command Prompt to the Series(x) directory or series(x)\program for multiuser installations, then type:

Regasm itg2carquest.dll /u

Then

Regasm itg2carquest.dll /tlb

For First Call Online:

Substitute fconlinecatalog.dll and fcocatalog.dll in place of the itg2carquest.dll above. 

 

It is not uncommon to see errors on the registration part of the process.

 

4.5 (2)
Article Rating (2 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
WIZ Scrolling Mouse Fix for WIN 7.0 64 Bit etc.
Viewed 1515 times since Fri, Aug 19, 2011
Management System - Error Codes List
Viewed 9482 times since Wed, Jun 11, 2008
An Internet operation failed, Code 12007
Viewed 1183 times since Fri, Aug 3, 2012
NAPA: Wrong vehicle definition
Viewed 6852 times since Thu, Jul 24, 2008
Add a New Technician (5.9.x)
Viewed 1523 times since Wed, May 23, 2012
"Main dictionary not found" Error Performing Spellcheck
Viewed 7517 times since Fri, Oct 30, 2009
Access denied to OD5transfer.xml
Viewed 7199 times since Wed, Aug 8, 2012