Home » Categories » 02. Shop Management 5.9 Legacy

Manager 5.9 Unable to Open WorldPAC

When your 5.9 shop management program cannot open the WorldPAC parts catalog

You may be informed by on-screen dialog box that your account credentials (username/password) are "bad" or unusable. It may be necessary to check a certain setting and potentially change it. The steps are shown below with examples:

1. Go to C:\speedDIAL. Locate a file named USER.properties.
2. Double-click on that file; when asked what to open with, select Notepad.



3. Browse the file until you find FrameLogon.Port=2010.
4. Change the value from 2010 to 2009. [If already 2009, close, contact support]
5. Save this change to the file, close it.



6. Re-start the 5.9 shop management software, click on the WorldPAC parts catalog button and it should now open.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Restore OD5.com/SK5.com After Reinstall or Update
Viewed 7492 times since Fri, Jan 15, 2010
Save Your Changes To WIP and Order Screens
Viewed 7478 times since Wed, Jun 25, 2008
WIP Screen Goes Blank After 10 mins of Inactivity.html
Viewed 1062 times since Thu, Jul 26, 2012
Tracking CRM Coupons in Mgmt
Viewed 1373 times since Fri, Jan 2, 2009
NAPA Catalog slow
Viewed 6889 times since Thu, Feb 4, 2010
Printing Error: Odometer In Validation Msg By System
Viewed 1355 times since Wed, Jun 25, 2008
Work in Progress Screen Comes Up Slow On Workstations.html
Viewed 2108 times since Thu, Jul 26, 2012