Home » Categories » 02. Shop Management 5.9 Legacy

Manager 5.9 Unable to Open WorldPAC

When your 5.9 shop management program cannot open the WorldPAC parts catalog

You may be informed by on-screen dialog box that your account credentials (username/password) are "bad" or unusable. It may be necessary to check a certain setting and potentially change it. The steps are shown below with examples:

1. Go to C:\speedDIAL. Locate a file named USER.properties.
2. Double-click on that file; when asked what to open with, select Notepad.



3. Browse the file until you find FrameLogon.Port=2010.
4. Change the value from 2010 to 2009. [If already 2009, close, contact support]
5. Save this change to the file, close it.



6. Re-start the 5.9 shop management software, click on the WorldPAC parts catalog button and it should now open.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
NAPA: Wrong vehicle definition
Viewed 3700 times since Thu, Jul 24, 2008
WIZ Scrolling Mouse Fix for WIN 7.0 64 Bit etc.
Viewed 1111 times since Fri, Aug 19, 2011
Management System - Error Codes List
Viewed 6483 times since Wed, Jun 11, 2008
An Internet operation failed, Code 12007
Viewed 824 times since Fri, Aug 3, 2012
Symptoms Text in Word Document
Viewed 1042 times since Tue, Jul 29, 2008
Add a New Technician (5.9.x)
Viewed 1040 times since Wed, May 23, 2012
"Main dictionary not found" Error Performing Spellcheck
Viewed 4225 times since Fri, Oct 30, 2009