Home » Categories » 02. Shop Management 5.9 Legacy

NAPA: Wrong vehicle definition

When a user is in an RO or Invoice (not estimate), if he navigates into the NAPA catalog, upon return we record the vehicle description used during that last catalog session.  If the user then changes the vehicle description within our software, a subsequent trip into NAPA uses the previously stored NAPA definition. We store this information in the management database so that 80% of return trips into NAPA requires less qualifier questions to be prompted. Again, 80% of the time this works great...  but when the user changes the vehicle on an open order, the system can be out of sync depending on the state of that order; is it an estimate, RO, or Invoice.

Fortunately,  the fix is easy. In the vehicle screen of the management software, there is a button in the bottom left of the screen labeled �Detail�, simply click on that button, then select the button in the Vehicle Detail Screen that is labeled �Clear Catalog Data�. A return trip into the NAPA catalog will now use the newly specified vehicle.
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Shop Management: Program Security (List of Protected Areas)
Viewed 1166 times since Wed, Jan 3, 2018
Back-up Mgmt System Files To USB Drive
Viewed 4432 times since Wed, May 23, 2012
Search For Vehicle By VIN #
Viewed 3866 times since Wed, Oct 8, 2008
Error Code 5356 Non Admin User
Viewed 3779 times since Thu, Jul 26, 2012
Enable Integration to use OnDemand5.com or ShopKey5.com
Viewed 3325 times since Tue, May 26, 2009
Shop Management: How to set up Program Security
Viewed 1259 times since Tue, May 22, 2018
Configure ’Nexpart’ Catalog
Viewed 5257 times since Wed, May 23, 2012