Home » Categories » Multiple Categories

Shop Management: How to set up Program Security

There are times where a shop may wish to restrict access to functions that are available within their Shop Management program. Some users may need access to areas of the program that others do not. Program Security is designed to provide a mechanism restricting particular users from accessing specific data or functions in the Shop Management program. Program Security is a great way to protect your business by having more control of your customer records and information.


How to set up Program Security

  1. Navigate to Configurations, then Program Security.

  2. In the Program Security Setup window, select Add to create a new shop management user.

  3. Enter a User Name and Password, then click OK. Repeat step 3 for additional users.
    • Passwords are not case-sensitive.
    • Maximum password length is 8 (letters, numbers, or special characters).
    • Each user must have a unique password.

  4. Next, select Change Protected Areas. Enter a unique Master Password, select the preferred Protected Areas, then click Done. For a list of all Protected Areas and their functions, see article here

    Note 1:  The Master Password must be unique and will allow access to any password protected area.

    Note 2:  It is highly recommended that <Supervisor> Program Security be selected as it will prevent unauthorized access to Program Security.

  5. The Protected Areas will now appear in the Select Protected Areas box. Highlight a user from the list, then Select the desired Protected Areas for that user. Then, click Done.

    • Example 1:  Password "12345678" will allow access to all selected Protected Areas.

    • Example 2:  Password "1234" will allow access to unpost historical invoices and discounts only.

  6. Program Security is now configured. Entering a user password that was granted access will open the desired function. If an incorrect password or a password that has not been granted access is entered, then access is denied. It is recommended that you test each Protected Area to ensure it is working properly.

For more information about Program Security in the Shop Management program, please visit the following links:

If you have forgotten your password to Program Security in the Shop Management program, please contact technical support at 888-724-6724. 

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Fix To Open WorldPAC From Manager
Viewed 3698 times since Wed, Mar 10, 2010
Your network configuration is using UNC which is not supported by Management Systems.
Viewed 9197 times since Wed, Sep 12, 2012
Import Data Into Shop Mgmt Database
Viewed 6957 times since Wed, Jun 25, 2008
Reward Your Customer Referrals
Viewed 3698 times since Fri, May 8, 2009
Workstations Lose Connectivity Due to Sleep Mode
Viewed 1407 times since Wed, Aug 15, 2012
’Un-Sell’ (Reverse) a Revision
Viewed 40647 times since Wed, Jun 6, 2012
Shop Mgmt Keyboard Shortcuts (5.9.x)
Viewed 8854 times since Wed, May 23, 2012
Running Quarterly Update on Expired Mgmt Program
Viewed 1354 times since Thu, Jul 26, 2012
MyBowser1 has encountered a problem error
Viewed 1359 times since Wed, Aug 8, 2012
Vehicle information not passing through from Manager to OnDemand5
Viewed 1597 times since Thu, Jul 26, 2012