Home » Categories » Multiple Categories


An impending Microsoft .NET update will cause your management software to stop functioning. 

It is critical that you update your management software BEFORE the Windows update.

To avoid an interruption of service please immediately install version 7.3.10:

For users running version 7.2.x or higher


1.  Select Help from Menu bar

2.  Check for Updates

3.  Follow the onscreen prompts



For 7.1.x and lower versions

Click the link below to download the latest version on each computer that uses the software.  Run this FIRST on the Host/Server machine.  Follow the prompts -allow the program to make changes- and install the 7.3.10 version.  Once completed on the Host, repeat the process on each workstation.


If you receive the Microsoft update prior to updating your management software, you will receive the following error message when attempting to open the management software: "Object reference not set to an instance of an object":



If your software is already not functioning due to the Microsoft .Net update

Run the update below on the Host computer first.  Open the program on the Host to verify the updated version has been installed.  Open the program on each workstation thereafter.  If a workstation receives the error above or does not automatically begin to install the update, run this update on the workstation:


If you continue to have problems with updating the software, please call Technical Support @ 888.724.6742. option# 4.

3.33 (6)
Article Rating (6 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Late Fee Calculation - Annual Percentage Rate (APR)
Viewed 2521 times since Fri, Sep 2, 2016
Windows 8 Compatibility and Support
Viewed 4430 times since Wed, Mar 13, 2013
IMPORTANT Version 7.2 Update Note
Viewed 38101 times since Wed, Jul 12, 2017
Contact Mitchell 1
Viewed 4888 times since Fri, Jul 6, 2012
Reconnecting network drives
Viewed 4237 times since Fri, Aug 17, 2012
Using the Vintage DVD on Windows Vista/Windows 7
Viewed 4453 times since Tue, Sep 11, 2012
User Guide / Directions / Manual
Viewed 18066 times since Thu, Oct 4, 2012
The permissions needed for version 5.x desktop products on Windows XP
Viewed 4663 times since Wed, Dec 5, 2012