G2K ProDemand

Get2Know more about ProDemand® with product documents, video demonstrations and live training, or request assistance from our professional support teams.
- Self Help
  - Getting Started
    with 1Search Plus
- Live Training
  
  Schedule a one on one training session and quickly master ProDemand.
  Schedule Yours
Training Videos

The ProDemand team has created short focused videos to help you quickly learn the key features.
- Advanced Interactive Wiring Diagrams
  
  Navigating interactive wiring diagrams
- Causes and Fixes
  
  Navigating Causes and Fixes in ProDemand to find DTC to Commonly Replaced Parts
- Common Procedures
  
  How to use the Common Repair Procedures Graph in your ProDemand
- TSBs
  
  Finding Technical Service Bulletins (TSBs) in ProDemand
- TPMS Information
  
  Looking up TPMS Information and TPMS Reset Procedures in ProDemand
- Component View
  
  Using Component Connector View in ProDemand’s Automotive Repair Information
- Multimedia Links
  
  How to find OEM Multimedia Links in ProDemand’s Automotive Repair Information
- Plate-to-VIN Lookup
  
  Plate-to-VIN vehicle lookup saves time and ensures accuracy
Support Contacts

The Client Services teams are ready to serve and support our customers. To reach the correct team for assistance, select one of the options below: Support Hours
- Customer Account Support
  For assistance with your Mitchell 1 account.
- Technical Support
  If your software is not working properly or you need installation or data update assistance.
- Product Content Support
  For help locating repair or estimating information in ProDemand or TruckSeries.
- SocialCRM Support
  Find contact information for the support agent assigned to your shop.

Get2Know – ProDemand

Self Help

Live Training

Training Videos

Support Contacts

Product Supports