Getting the Most Out of ProDemand

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Getting the Most Out of ProDemand

New video interview highlights features that help techs work more efficiently

Ben Johnson, Mitchell 1’s Director of Product Management, sat down recently with Motor Age Magazine’s Director of Custom Content, Larry Silvey. They chatted via Google “Hangout” about some of the new features in ProDemand and walked through some real-world scenarios that you might very well face in your own bays.

Their conversation uncovered some great ways ProDemand can help techs work more efficiently. Among the topics they covered:

  • The “must-know” features that users should be taking advantage of in ProDemand
  • How to quickly find the information you need most often (like fluid capacities, TSBs and wiring diagrams)
  • The new ProView feature that points you to the right components when you have multiple DTCs that keep returning
  • How SureTrack can help when you only have a symptom, not a component, and need to diagnose an issue
  • Some of the cool features in ProDemand Mobile that allow you to take repair information right to the vehicle

You can catch their conversation in their video recording. Just click the image below to play the video:

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About the Author

Gary Hixson

Gary Hixson is a Sr. Market Manager at Mitchell 1, and is responsible for product and market management of the Repair Information product line. Most recently he managed the release of ProDemand™, the industry-leading repair, diagnostic and maintenance information system.