ShopConnection

  • SureTrack Real Fix: Not So Good Vibrations

    Mitchell 1 SureTrack Real Fix LogoVibrations that only happen when you’re driving can be very hard to diagnose and sometimes can lead you away from the actual cause. SureTrack community member Jeffytune had a Subaru Crosstrek in their shop that had such a vibration and thought it was coming from the engine. They posed the question to the community, and with the help of fellow community member Oimoens and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: It’s Not a Misfire!

    Mitchell 1 SureTrack Real Fix LogoWhen a vehicle has a misfire symptom, you start with the basics and go from there. If you check and recheck everything, you as the experts for help. SureTrack community member bmaples had a Ford Explorer in their shop that would stumble or cutout above 45mph but they checked everything and that wasn’t it. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Mirror Mirror

    Mitchell 1 SureTrack Real Fix LogoChasing your tail around trying to solve a problem with a sensor that doesn’t exist can be very frustrating, especially when you find out why it’s not there. SureTrack community member ProAutoValdosta had a Ford F250 Super Duty truck that had a code for a bad reading on the ambient air temperature sensor but they couldn’t even find the sensor. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Ratchet Drop

    Mitchell 1 SureTrack Real Fix LogoHaving an tool accident while working on a customer’s car can lead to big issues. SureTrack community member Richard_C had a GMC Envoty in their shop for a head gasket change and when the tech was done, they accidentally shorted the battery and then the truck wouldn’t start. They posed the question to the community, and with the help of fellow community member mwk6503 and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Green Monster Strikes Again

    Mitchell 1 SureTrack Real Fix LogoCorrosion is a horrible monster. But never more insidious than when it affects the wiring. SureTrack community member carls4460 had a Ford F350 Super Duty truck that was towed in for a no-start condition. They thought they found the cause but that didn’t fix it. They posed the question to the community, and with the help of fellow community member Poppyshop and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Cranky Caddy

    Mitchell 1 SureTrack Real Fix LogoTechnicians love a mystery, or maybe not, when it involves wiring issues in a customer’s vehicle. SureTrack community member Freyson had a Cadillac DTS in their shop where the starter burned out because it wouldn’t stop cranking. They posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: ETACS Attack

    Mitchell 1 SureTrack Real Fix LogoModern vehicles contain many modules that control the operation of most systems. When one goes out, or has an issue, it can cause multiple problems. SureTrack community member tchrono had a Mitsubishi Endeavor in their shop that had a no-start condition but once they were able to get it to start, they found multiple electrical problems. They posed the question to the community, and with the help of fellow community member Albanymitsu and others, they were able to resolve the issue quickly.