ShopConnection

  • 7 Types of Tips You Can Find in SureTrack

    7 Types of Tips You Can Find in SureTrack As you are probably already aware, SureTrack is a great source of expert knowledge for professional technicians. SureTrack offers vehicle-specific, comprehensive information in easy-to-digest tips. We’re adding new tips every day to ensure you will have the information you need, when you need it. SureTrack offers seven different […]

  • Fixed It! How SureTrack Helps You Get the Fix Faster

    Fixed It! How SureTrack Helps You Get the Fix Faster I’m sure you’ve seen the “Fixed It!” count on the right side of Real Fixes every time you visit SureTrack. You may have wondered what it means or why it’s important to you. The “Fixed It!” count indicates how many times a Real Fix or Tip has helped […]

  • Spotlight on a SureTrack Community Member – Eric Girard

    Spotlight on a SureTrack Community Member – Eric Girard The SureTrack community has become a very important part of SureTrack — every bit as important as the Waveform Library or the Common Replaced Parts Graphs. The community is the human aspect of SureTrack. We hear from our community members all the time that SureTrack has not only […]

  • How To: Setting Up Users in SureTrack

    How To: Setting Up Users in SureTrack Did you know that you can set up multiple user profiles in SureTrack? Consider your ProDemand repair application as a shop tool used by the entire shop and SureTrack as a technician’s tool where you have your own presence in the community. You can use SureTrack without logging […]

  • SureTrack™ – 3.4 Million Real Fixes Added in 2013

    SureTrack™ – 3.4 Million Real Fixes Added in 2013 It seems like everyone has had a very busy year. Here at SureTrack™, it has been no different. In our offices you can hear the clickety-clack of keyboard keys wherever you go as we work tirelessly gathering information, conducting research and sourcing data to ensure you […]

  • SureTrack's Component Test Library Does the Legwork for You

    SureTrack’s Component Test Library Does the Legwork for You Did you know that SureTrack has an extensive component test library? Our guided tests are specific for each component and each vehicle, so you don’t have to spend a bunch of time researching and can start fixing that car in your bay much quicker. SureTrack’s Component Test feature […]

  • SureTrack’s Component Test Library Does the Legwork for You

    SureTrack’s Component Test Library Does the Legwork for You Did you know that SureTrack has an extensive component test library? Our guided tests are specific for each component and each vehicle, so you don’t have to spend a bunch of time researching and can start fixing that car in your bay much quicker. SureTrack’s Component Test feature […]

  • How SureTrack Helps You

    How SureTrack Helps You SureTrack has many resources available to help you. Shown below is a Real Fix Tip for a 2001 Chevy Tahoe with a P0101 code that has set. Also presented is some helpful information SureTrack has available associated with this Real Fix Tip. This example illustrates some of the ways SureTrack can help you find […]

  • Your SureTrack Feedback is Important to Us!

    Your SureTrack Feedback is Important to Us! As a followup to our blog post on ProDemand Feedback, we thought it might be useful to explain the feedback system in SureTrack and how it differs from ProDemand. At this point, there are slightly different processes for ProDemand and SureTrack feedback and it’s important to understand how […]

  • We'll Help You Become Proficient with SureTrack

    We’ll Help You Become Proficient with SureTrack We’re pleased to announce that we’re now offering live online training sessions for SureTrack. The goal is to help you become proficient with SureTrack quickly so you can make the most of the many features inside this powerful new diagnostic resource and take your place in our growing technician […]