Better Internet Visibility with Google and Facebook Reviews

It is no secret that positive reviews can boost your business’s website ranking in online search results. And as nerve-racking as receiving reviews can be for some business owners, what if there was a way to solicit more reviews from the happy customers who visit your business?

How do I get more Google and Facebook, Reviews?

Auto shop reviews - FacebookHaving a system that automatically solicits Google and Facebook reviews will help your ranking on web searches. This can be a tedious and very manual process without an automation system. Fortunately, SocalCRM’s LocalSearch, a new advanced set of services, has made it easy for you. You can not only ask happy customers for their precious reviews via email, but also now through a SMS Texting tool that can be sent directly from the SocialCRM dashboard or the phone application.

How do you benefit?

Of course this is just one part of your overall internet strategy, but it’s one of the most important components for a couple reasons:

1.) Online Visibility: We’ve already covered that positive reviews can increase the chances for better rankings in search results, but what you may not know is that search engines arguably seem to be putting more emphasis on your community support in their ranking decisions.

2.) Reputation Building: Word of mouth is a big deciding factor in purchases. This is a great opportunity to give your potential customers that extra reason to pick you over other competitors for their car repair needs.

3.) Accessibility: Automating this process offers accessibility to your customer. Added accessibility is often perceived by the customer as better customer service.

Read more here about how SocialCRM’s LocalSearch service can improve your visibility online.

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About the Author

Brian Warfield

Brian Warfield is a Senior Product Manager for the Mitchell 1 SocialCRM product line. He has been in the automotive software business for over 20 years and has earned a degree in Marketing from the University of Cincinnati Business College.