Mitchell 1 Customer FAQ's

I am a Mitchell 1 Manager / ManagerPlus customer who wants to be able to use integrated parts ordering from my vendor.

  • Contact your Parts Supplier and ask the following:  “I would like to order parts electronically utilizing my Mitchell 1 Manager/ManagerPlus, can you set up the ability for my shop? I need a user name and password along with your vendor information for my Mitchell 1 Manager program.”
  • Installation instructions on how to add integrated parts ordering for your parts vendor.
  • Operations instructions on how to use integrated parts ordering for your parts vendor.

Why would I want to order parts electronically?

  • To increase your shop productivity, profitability and efficiency.
  • Your Service Writers will spend less time on the phone ordering parts and confirming deliveries.
  • You will see fewer ordering mistakes when you order your parts electronically.
  • Gives you the ability to automatically reorder your stocking parts without picking up the phone (Mitchell 1 ManagerPlus only).

Which version of the Mitchell 1 Manager / ManagerPlus do I need in order to access integrated parts ordering?

  • To use all of the most current features of integrated parts ordering Version 5.9 or higher is needed.
  • It is preferred that you be a current subscriber so that you have all of the enhancements automatically sent to you each quarter as they are released
    by Mitchell 1.

Does integrated parts ordering cost extra?

  • Integrated parts ordering is included with all of the current versions of Mitchell 1 Manager / ManagerPlus.
  • If you are not a current Mitchell 1 Manager / ManagerPlus subscriber, you will need to subscribe to an Update.

I am a Mitchell 1 Repair or Estimator customer who wants to be able to use electronic parts ordering from my vendor.

  • Contact your Mitchell 1 Independent Sales Representative for more information on how to add the Manager / ManagerPlus program to your current subscription.
  • Click here to find your Mitchell 1 Independent Sales Representative
 
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