Customer Communication

Get the ultimate Manager SE experience with ProPack, a unique collection of powerful tools to take your customer interaction and management to another level. ProPack is a set of tools to increase customer loyalty, communication, satisfaction, and reports to give you deeper insights into customer behavior.

Report Pro

Project a professional impression with customizable invoices. Report Pro gives you unparalleled control of your message to add your logo, shop slogan, complete contact information including web address, Facebook and Twitter address, credit card affiliations, industry affiliations and so much more, like coupons. And, you can list work performed by job, not the old model of parts on one side, labor on the other. It even prints a QR codes with your customers next scheduled service date.

You can also completely customize your Technician Worksheet with history and create Multipoint Inspection Worksheets for your customers, showing what was inspected, what recommendations you’re making and when service should be performed.

Message Pro

Ever left a voicemail or email message only to have your customer see it too late? Now you can send text messages directly from Manager SE to your customer’s cellphone, customers will see that important message from you in time to act. Just choose your customer and a canned message, or type your own message and click send – no looking up phone numbers or manual dialing.

Lube Sticker Pro

Lube stickers have been around forever – Lube Sticker Pro is the future today. Set your interval and lube type – it prints a sticker when your tech is finished and automatically schedules the next service appointment and generates a recommendation for the vehicle to return for its next service. It even automatically sends a text message reminder.