Customer Communication

Get the ultimate Manager SE experience with the addition of  ProPack, a unique collection of powerful tools to take your customer interaction and management to another level. ProPack is a set of tools to increase customer loyalty, communication, satisfaction, and reports to give you deeper insights into customer behavior.

Report Pro

Report Pro provides your customers with the information they need to understand the work performed, so they keep coming back. With customizable invoices, you have unparalleled control of your message. Project a professional impression by adding your logo, shop slogan, contact information, Web address, social media accounts, credit card affiliations and industry memberships. You can even include a coupon for a special discount or use a QR code to add appointments to smart phones.

Report Pro also offers enhanced Technician Worksheets with customized colors and fonts, and service history by category, timeline and period. Quickly generate Multipoint Inspection Worksheets for your customers, showing what was inspected, what recommendations you’re making and when service should next be performed.

Message Pro

Ever left a voicemail or email message only to have your customer see it too late? Now you can send text messages directly from Manager SE to your customer’s mobile phone, and customers will see that important message from you in time to act. Just choose your customer and a canned message, or type your own message and click send – no looking up phone numbers or manual dialing.

Lube Sticker Pro

Lube stickers have been around forever, and Lube Sticker Pro is the next generation. Set your interval and lube type, and when your tech is finished, the application prints a sticker with your logo and automatically predicts when the vehicle should return for service and schedules the next appointment. You can even automate a text message reminder to your customer.

SocialCRM Integration

SocialCRM integrates with Manager SE to offer a truly powerful customer communication solution. With access to all of your customer data, vehicle service history and our repair information and maintenance knowledge, Social CRM automates a comprehensive strategy to retain existing customers and acquire new ones. You’ll reach your entire customer base with automated email and postcard reminders and promotions. Trusted and verified customer reviews increase your search engine visibility, while Facebook account setup and automatically posted consumer content boost your social media presence. Grow your business automatically with SocialCRM.