About Mitchell 1

About Mitchell 1

Mitchell 1 began in 1918 with the simple idea that people needed information to fix cars. For over 90 years, Mitchell 1 has been a leader in providing information solutions that simplify everyday tasks for automotive professionals — helping make their jobs easier. Over the years, Mitchell 1’s products have evolved to keep pace with industry and technological advances. The renowned Mitchell Manuals led the way to the industry-leading Mitchell ON-DEMAND® solution, recognized by generations of auto repair professionals as the standard for automotive repair information. Building on that legacy, ProDemand™ is the next generation of Mitchell 1 OEM repair information, delivering the comprehensive database content through an enhanced user interface and advanced search capabilities.

TeamWorks™, the integrated family of Mitchell 1 software-based solutions, is divided into three core components: and then

  • Repair Information ProDemand includes the information technicians need to service and repair nearly every domestic and import car and light truck on the road. With ProDemand, factory specifications and procedures, computer diagnostics, electrical wiring diagrams and detailed illustrations are just a click away — quick and easy to find and retrieve.
  • Estimating — ProDemand Estimator gives shop managers and service writers quick access to the labor times and OEM parts prices they need to build accurate estimates.
  • Management Tools —Manager SE is a complete business management solution that tracks shop activity from estimate to invoice, and includes all the management tools that shop owners need to ensure their businesses run profitably.

Adding to the power of TeamWorks is a robust collection of key post-warranty auto parts catalogs integrated via ManagerPlus SE, including ACDelco, CARQUEST, NAPA, O’Reilly, WORLDPAC, and more. These catalogs help shops order parts electronically from their preferred vendors, which saves time and ensures the right parts are delivered the first time.

ManagerEnterprise helps shops with multiple locations effectively manage your multi-location enterprise and maximize your profits. Whether you own two shops or 200, ManagerEnterprise gives you central control of accounting, marketing, sales, operations and much more. You can even check in on each location remotely – from your headquarters or from the road.

In 2011, Mitchell 1 introduced SocialCRM™, the next generation customer retention and new customer acquisition service designed especially for repair shops. Our Business Performance Services are designed to help today’s repair shop owners grow their businesses by automating marketing, reputation management and customer retention activities.

Mitchell 1 also offers the industry’s first complete online source for service and repair information for Class 4 through Class 8 vehicles: Medium-Truck.net and Tractor-Trailor.net. Complementing the repair information for trucks is Repair>Connect, a robust resource for concise engine diagnostic information for Classes 4-8, including wiring diagrams, connector views and digital photos.

With a comprehensive suite of solutions for automotive professionals, Mitchell 1 has you covered, whether you want to acquire new customers, find repair procedures quickly, or efficiently manage operational activities and shop performance over time.

For more information about Mitchell 1 products and services, automotive professionals can browse the company’s Web site or call 888-724-6742. Mitchell 1 is located at 14145 Danielson St., Poway, CA 92064.