Home » Categories » 01. Shop ManagementSE v 6.x and 7.x

How to Add Exceptions to AVG Anti-virus

We have found the AVG antivirus program blocks many features of our Manager SE application including updates to the client/workstation computers.  Below are general instructions to exclude our software from AVG virus scans and instructions on how to restore our files flagged as threats.

Mitchell1 is not responsible for the configuration of third-party software.  Failure to follow these instructions thoroughly may lead to a corrupted operating system whereby a system restore or an OS reinstall may be necessary.  For further assistance, please consult with AVG.

RESTORING FROM VIRUS VAULT

1.  Go to (1)Options > (2)Virus Vault

2. Next, select the (3)files that you are restoring.  Make sure to select any file residing in either C:\Program Files\M1-SK, C:\Program Files (x86)\M1-SK, or C:\ProgramData\M1-SK and click (4)Restore.

3. Click (5)Yes to confirm you are restoring the file.

At this point, the necessary files are now restored and the program is working, but the AVG program might block the same files again in the future.  The next set of instructions are to exclude our software from being marked as a threat.

ADDING EXCEPTIONS

1. Go to (1)Options > (2)Advanced Settings

2. Go to (3)Exceptions > (4)Add exception

3. For (5)Exception type, select (6)Folder

4. Click on (7)Browse > go to C:\Program Files\M1-SK or C:\Program Files (x86)\M1-SK > select the M1-SK folder and click OK.  Repeat this process for C:\ProgramData\M1-SK, select the M1-SK folder and click OK.

Note: C:\ProgramData is a hidden folder and would need to be manually entered as C:\ProgramData\M1-SK or set to be visible.

5. Click (9)OK

6. Click (10)Apply and (11)OK

By. Ricardo Mentado

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Florida State Reqs: Estimates & Invoices
Viewed 3276 times since Tue, May 22, 2012
SE Reports Strategy
Viewed 1537 times since Tue, Oct 4, 2016
Handling Changes to MI Part Core Tax on Manager SE Estimate/R.O./Invoice
Viewed 741 times since Tue, Mar 28, 2017
How To Search Purchase Orders
Viewed 2758 times since Wed, Jun 6, 2012
User List Name Stores Screen Preferences
Viewed 2844 times since Thu, Jul 30, 2009
Clearing A Late Fee With F5 Batch
Viewed 3735 times since Wed, Jun 6, 2012
Manager SE 6.x Export Data (MM) Updated to replace Excel
Viewed 16326 times since Wed, Jun 13, 2012
Add a New Technician in version SE 6.x
Viewed 3371 times since Tue, May 22, 2012