Home » Categories » 01. Shop ManagementSE v 6.x and 7.x

Error Attempting to Add a New Technician

Symptom: Attempting to create a new entry in Technician Setup gives an error similar to the following:

Error: An unknown error of type System.InvalidOperationException has occurred. ExecuteReader requires the command to have a transaction when the connection assigned to the command is in a pending local transaction. The Transaction property of the command has not been initialized.



This is due to having the same description for multiple phone number entries. Remove or rename the duplicate description. 

1. Go to Setup > Standard Descriptions > Phone

2. Find and change the duplicate. For example, there are two Home types below. Change one.


DJ 2.6.2015

5 (1)
Article Rating (1 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Setup for Gmail or Yahoo Email Accounts For Use With SE Shop Mgmt.
Viewed 9288 times since Tue, Aug 5, 2014
When running a report: String or Binary data would be truncated. The statement has been terminated.
Viewed 3665 times since Thu, Jul 10, 2014
Shop Management: How to Perform a Refund
Viewed 1499 times since Tue, Dec 12, 2017
Shop Mgmt Keyboard Shortcuts SE 6.x
Viewed 13312 times since Tue, May 22, 2012
Adding Shop Logo to EST/RO/INV 6.x SE
Viewed 26928 times since Tue, May 22, 2012
Tracking eCRM Coupons in Mgmt SE
Viewed 3429 times since Wed, Jun 6, 2012
Late Fee Calculation - Annual Percentage Rate (APR)
Viewed 1981 times since Fri, Sep 2, 2016
Shop Management: How to Lock a Specific Markup Value for Multiple Parts in Inventory
Viewed 2044 times since Fri, May 15, 2015
Firstcall Online (FCO) No internet Connection - Catalog Communication Error
Viewed 2728 times since Tue, Sep 1, 2015