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Wrong Vehicle Displays in Catalog

Symptom:  Vehicle loaded into parts catalog does not match vehicle sent from Manager SE.


Solution:  Vehicle needs to be re-qualified.

1.  Save VIN if used.  Manually change vehicle’s Year Make and Model using drop down menus to a different vehicle. Save changes when prompted.

2.  Go to a different Window (order tab) and go back to the same customer/vehicle.

3.  Go to the Vehicle tab.  Manually select the correct YMM, engine size, etc. or enter VIN and decode.

4.  The vehicle should now load properly into the parts catalog.


By: David Craig

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