Home » Categories » 05. OnDemand5.com/ShopKey5.com

Od5.com will not save login information

Symptom: When logging into the website at the username and password screen, you check the box to save the username and password information. However, when you exit the browser and access the website again, it brings you back to the un/pw screen as if the login information was never saved.

Products: OnDemand5.com, Shopkey5.com, Medium-Truck.net, Tractor-Trailer.net


This occurs in Internet Explorer 8 and higher. Open up Internet Options, and then remove the check from "Delete browsing history on exit” as shown below. This should resolve the issue.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Repeated License Number Exceeded Issue
Viewed 8230 times since Mon, Oct 1, 2012
OD5.com/SK5.com Very Slow - Anything To Speed Up?
Viewed 3706 times since Wed, Jun 11, 2008
Print Option: Color Wiring In B&W
Viewed 2903 times since Thu, Feb 4, 2010
Configuring the Verus or Verdict units for Ondemand5 and Shopkey5 web product integration
Viewed 6367 times since Wed, Aug 15, 2012
Clearing Stored Password
Viewed 3008 times since Tue, Mar 31, 2009
Unable to Access Figures, Diagrams Or Repair History
Viewed 9924 times since Sun, Jun 8, 2008
Labor Times FAQ
Viewed 4806 times since Mon, May 6, 2013
Error: Page cannot be displayed using OnDemand5.com
Viewed 3586 times since Fri, May 23, 2008
Error on page.
Viewed 1330 times since Thu, Jul 26, 2012
Print Options and Setup Options are Truncated
Viewed 3831 times since Wed, Aug 15, 2012