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Right Side Of Wiring Diagram Not Printing or Incomplete

Symptom:

  • When I print a qoute the right side is missing and it never prints the price information.

  • When I print a wiring diagram it does not print in it's entireity and is cut off.


Versions Affected:

OnDemand 5, Shopkey 5 (all versions).

Solution:

  1. Open Internet Explorer.
  2. Choose, File>Page Setup from the toolbar menu.
  3. Verify all "Margins" are set for "0.25".
  4. Save the settings, close Internet Explorer.
  5. Open OD5/SK5 and print a qoute.
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