Home » Categories » 06. Repair + Estimating on DVD

Repair and Estimator losing registration status

Symptom: RegisteredRepair & Estimator modules vanishing

Versions Affected: Ondemand v.5.8.1

OS: Windows Vista or Windows 7


Just installed or updated Ondemand Repair & Estimator v5.8.1 and it works fine. Then when you try accessing through Manager it gives you the window that you must purchase the software. When youreopen Ondemand Repair & Estimator v5.8.1 the products under Help and About show "Not Registered".


Right click on the OD5/SK5 desktop icon

Select properties

Select Compatibility Tab

Check the box for "Run this program in compatibility mode for:"

Select"Windows XP (Service Pack 3)" from the drop down box

Check the "Run this program as an administrator"under "Privilege Level"

If you now get the error message that this is not the correct version error when selecting OEM Parts&Labor or Repair buttons through Manager then turn off UAC. Then try again.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Adobe SVG Plug-In Installation Failed
Viewed 1870 times since Fri, Aug 3, 2012
Incorrect Software Version Information or Shared Area Not Available.htm
Viewed 15518 times since Fri, Aug 3, 2012
User Limit Exceeded When Opening OD5_SK5 Program
Viewed 1240 times since Fri, Aug 3, 2012
OnDemand5 / Shopkey5 Desktop Activation
Viewed 3648 times since Mon, Apr 4, 2016
Repair Data is Not Covered or Not Available From Manufacturer
Viewed 9192 times since Fri, Aug 3, 2012
Estimating Always Calculates Hourly Rate At $1.00
Viewed 1187 times since Fri, Aug 3, 2012
1006 or 3006 error due to SOMTS failing to run at startup on Windows XP
Viewed 9506 times since Mon, Aug 20, 2012
Extract Error Code 2 Troubleshooting
Viewed 8718 times since Fri, Aug 3, 2012
OD 5.x Upgrade Installation - An Error Has Occurred (5003:0x5)
Viewed 1549 times since Mon, Aug 20, 2012
Vehicle List Not Available
Viewed 2179 times since Fri, Aug 3, 2012