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Ports used by Ondemand5.com and advanced troubleshooting techniques

Problem:

Ports used by Ondemand5.com and advanced troubleshooting techniques.

Product:

Ondemand5.com and Shopkey5.com.

Solution:

Ports needed to use Ondemand5.com are 80, 8080, 8088, and 443.

If you cannot gain access to the full site through any of the regular troubleshooting methods have the user clear their proxy (server) cache.

If they login and receive a blank screen, or are completely unable to log in even after a username/password reset, make sure port 443 is open on their router/server/etc.

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