Home » Categories » 05. OnDemand5.com/ShopKey5.com

Page Cannot Be Displayed

Symptom:

Customer is receiving an error saying, "Page cannot be displayed" when viewing pages within OD5/SK5 web applications.

Versions Affected:

OnDemand 5, Shopkey 5 Web Products.

Solution:

Use the following steps to make an attempt to resolve the issue:

 

  1. Within Internet Explorer, go to Tools, Internet Options, click Delete Cookies, Delete Files/Check Delete all offline content and click clear history.
  2. Manually delete temp files under C:\Documents and Settings\"user account"\Local Settings\Temp and Temporary Internet Files for XP, 2000.
  3. Delete temp files under C:\WINDOWS\Temp.
  4. Check to make sure under Tools, Internet Options, Settings, Automatically is selected for Check for newer versions of stored pages. Also, under Settings, change Amount of disk space to use to under 300mb.
  5. Under Internet Explorer, go to Tools, Internet Options, Connections Tab, click LAN Settings, check or uncheck Automatically detect settings.
  6. Reset Security, Privacy and Advanced back to default levels.
  7. Disable pop-up blockers. .
  8. Reboot customers Router.


0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
QUOTE DEFAULT SETTINGS - COUNTRY (PARTS PRICE DISPLAY) DOES NOT SAVE THE CANADA OPTION
Viewed 1829 times since Thu, Jul 26, 2012
Repair Printing Margins Fix
Viewed 3768 times since Wed, Aug 13, 2008
Ports used by Ondemand5.com and advanced troubleshooting techniques
Viewed 1408 times since Thu, Jul 26, 2012
Error: Page cannot be displayed using OnDemand5.com
Viewed 3682 times since Fri, May 23, 2008
HP Smart Web Software
Viewed 1603 times since Thu, Jul 26, 2012
Ondemand5.com Certificate Error
Viewed 7696 times since Wed, Aug 15, 2012
Od5.com will not save login information
Viewed 3655 times since Wed, Aug 15, 2012
Which Ports Are Used by OD5.com/SK5.com?
Viewed 4155 times since Fri, May 23, 2008
Fix OD5/SK5.com Printing of Headings / Figures (DPI)
Viewed 3681 times since Fri, Jan 2, 2009
Printed Figures Only Show Box with X on Page Printout
Viewed 4266 times since Wed, Aug 15, 2012