Home » Categories » Multiple Categories

HP Smart Web Software

Symptom:

Software conflict with SVG Viewer and the "HP Smart Web Software" being installed with new computers or found online as a download.

The wiring diagrams print out on 1\2 the sheet of paper, the print out looks like a screen shot with the SVG header and parts of the background of the desktop.

PER HP Support: The description of the software HP Smart Web Printing is a simple, powerful and free tool to make it 100% easy to print content from web pages once you download the tool (which only works in Internet Explorer 6.0 and higher) you use to easily toggle the software on or off via "ctrl+shift+s". (Using your mouse you then select the precise text you want to print. This text or graphics is then held in a "clip book" displayed on the side of your web browser, for easy printing.)

You can Disable the Software but that will not fix the Issue.

Versions Affected:

OnDemand5/Shopkey5 Web Products.

Solution:

Un-install the HP Smart Web Print software from the Add/Remove Programs. Close and Open the web browser and test the wiring diagrams.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
QUOTE DEFAULT SETTINGS - COUNTRY (PARTS PRICE DISPLAY) DOES NOT SAVE THE CANADA OPTION
Viewed 1741 times since Thu, Jul 26, 2012
Labor Times FAQ
Viewed 4803 times since Mon, May 6, 2013
Printed Figures Only Show Box with X on Page Printout
Viewed 4161 times since Wed, Aug 15, 2012
Error: Page cannot be displayed using OnDemand5.com
Viewed 3582 times since Fri, May 23, 2008
Page Cannot Be Displayed
Viewed 1760 times since Thu, Jul 26, 2012
500 Server error trying to access OnDemand5 or Shopkey5
Viewed 7906 times since Thu, Jan 2, 2014
Configuring the Verus or Verdict units for Ondemand5 and Shopkey5 web product integration
Viewed 6364 times since Wed, Aug 15, 2012
Print Options and Setup Options are Truncated
Viewed 3825 times since Wed, Aug 15, 2012
Unable to View diagrams; SVG Viewer Won’t Open
Viewed 81383 times since Fri, May 23, 2008
Repeated License Number Exceeded Issue
Viewed 8225 times since Mon, Oct 1, 2012