Home » Categories » Multiple Categories

Clearing A Late Fee With F5 Batch

There may be occasions where it becomes necessary to remove a previously assessed Late Fee from a customer's balance. This is accomplished in the (F5) Batch Payment window with a Remove Fee button. Here are the steps:

1. Go to Utilities menu, select Batch Payment (F5 = KB shortcut)

2. Click on Name to select the customer; double-click that name or also click OK and it fills in on Batch Payment window. Scrolling will put the Late Fee into view as a line item.

3. Click on the Remove Fee button and the Late Fee line disappears. Repeat if multiple fees require removal.

4. The customer's invoice list no longer includes the Late Fee as a line item.

Repeat the process for each customer this need applies to.

5. Click on Done to close Batch Payment window.

5 (1)
Article Rating (1 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Shop Management: Program Security (List of Protected Areas)
Viewed 877 times since Wed, Jan 3, 2018
Late Fee Calculation - Annual Percentage Rate (APR)
Viewed 2186 times since Fri, Sep 2, 2016
SE Bad Line Items Fix
Viewed 4732 times since Tue, Jul 17, 2012
"Cannot Locate Vehicle" - ShopCAT Button Inside Mgmt
Viewed 3079 times since Wed, Jun 11, 2008
Add a New Technician (5.9.x)
Viewed 2245 times since Wed, May 23, 2012
Restore OD5.com/SK5.com After Reinstall or Update
Viewed 3979 times since Fri, Jan 15, 2010
Change Vehicle Ownership
Viewed 13185 times since Sat, Oct 31, 2009
SE Reports Pack (Samples)
Viewed 8962 times since Fri, Aug 9, 2013
Printing Error: Odometer In Validation Msg By System
Viewed 3832 times since Wed, Jun 25, 2008