Home » Categories » Multiple Categories

Flagging a RO As Comeback

The Comeback flag is established on the Symptoms screen. It includes a checkbox to establish the linkage between this second RO and the original RO where the problem was believed to be fixed. When the box is checked, a field for entering the ORIGINAL RO/INV#.



NOTE: The original valid RO# MUST be included for the Comeback report to pickup this activity. Entering 'comeback', customer name or a generic # will not allow the report to function as intended.

TIP: Once the Comeback is established, take the second RO to WIP and select Comeback as Status to make special status visible to everyone in the shop.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Export Data from Manager SE Followup Reports to .CSV format
Viewed 4104 times since Tue, Jul 17, 2012
How To Setup Fax for Estimates, Invoices, Revisions, etc
Viewed 4250 times since Sat, Jun 7, 2008
Mgr Report Date Ranges Won’t Stick
Viewed 1339 times since Wed, Aug 8, 2012
Shop Management: Email setup
Viewed 31186 times since Wed, Mar 27, 2013
Shop Management: How to Lock a Specific Markup Value for Multiple Parts in Inventory
Viewed 2163 times since Fri, May 15, 2015
Shop Mgmt Installation Quits After Install Type Option Is Selected
Viewed 3253 times since Wed, Jun 11, 2008
Activant Shopcat Catalog User Guide
Viewed 3821 times since Thu, Sep 6, 2012
Recordset Cannot Be Opened - Diagnostic Number 5356
Viewed 9696 times since Thu, Jul 26, 2012
Setup An IAP Vendor For Use With Activant or eStore Button
Viewed 7154 times since Wed, Jun 4, 2008