Home » Categories » Multiple Categories

Flagging a RO As Comeback

The Comeback flag is established on the Symptoms screen. It includes a checkbox to establish the linkage between this second RO and the original RO where the problem was believed to be fixed. When the box is checked, a field for entering the ORIGINAL RO/INV#.

NOTE: The original valid RO# MUST be included for the Comeback report to pickup this activity. Entering 'comeback', customer name or a generic # will not allow the report to function as intended.

TIP: Once the Comeback is established, take the second RO to WIP and select Comeback as Status to make special status visible to everyone in the shop.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Posted Order Report Totals Higher Than Totals On Cash Receipts Report
Viewed 9413 times since Wed, Jun 11, 2008
Install Customers Marked Non-Tax Report
Viewed 1788 times since Tue, Dec 30, 2008
30/60/90 Button Error Msg - How To Fix
Viewed 4121 times since Wed, Jun 11, 2008
Shop Mgmt Installation Quits After Install Type Option Is Selected
Viewed 2612 times since Wed, Jun 11, 2008
How to Write Off Bad Debt
Viewed 10852 times since Fri, Aug 3, 2012
WIP Screen Goes Blank After 10 mins of Inactivity.html
Viewed 890 times since Thu, Jul 26, 2012
Search For Vehicle By VIN #
Viewed 3378 times since Wed, Oct 8, 2008
Setup An IAP Vendor For Use With Activant or eStore Button
Viewed 5977 times since Wed, Jun 4, 2008
3051 Error - Utilities With Program Open or Read-Only
Viewed 3420 times since Wed, Jun 11, 2008
No ODBC Data Source / 3031 Error
Viewed 3073 times since Tue, Oct 29, 2013