Home » Categories » Multiple Categories

Flagging a RO As Comeback

The Comeback flag is established on the Symptoms screen. It includes a checkbox to establish the linkage between this second RO and the original RO where the problem was believed to be fixed. When the box is checked, a field for entering the ORIGINAL RO/INV#.

NOTE: The original valid RO# MUST be included for the Comeback report to pickup this activity. Entering 'comeback', customer name or a generic # will not allow the report to function as intended.

TIP: Once the Comeback is established, take the second RO to WIP and select Comeback as Status to make special status visible to everyone in the shop.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
WIZ Scrolling Mouse Fix for WIN 7.0 64 Bit etc.
Viewed 3059 times since Fri, Aug 19, 2011
Change the Order of Line Items on Order Screen
Viewed 2412 times since Fri, Jan 2, 2009
How to: Enable a Catalog and Link a Vendor in Manager
Viewed 4527 times since Fri, Sep 11, 2015
Error Code -2 Is Share Setting
Viewed 2811 times since Wed, Jun 11, 2008
Viewed 1051 times since Thu, Dec 29, 2016
NAPA: Wrong vehicle definition
Viewed 2237 times since Thu, Jul 24, 2008
Gain Additional Business with Stored Recommendations
Viewed 2417 times since Mon, Jul 14, 2008
Management System - Error Codes List
Viewed 10484 times since Wed, Jun 11, 2008
Change Sequence of Line Items on Order Screen SE
Viewed 3879 times since Wed, Jun 6, 2012