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Correcting Previous Mileage Errors

NOTE: Check your 'Enforce Mileage In' setting; Setup, Shop Data, Screen View tab. There is a checkbox for Enforce Mileage In; if set to Yes, change it to No temporarily to complete the corrections work.

Best practice is to:

1. Identify the invoice where the mileage error first occured, un-post it, correct it and then re-post it with no other changes.
2. Then work your forward, correcting and re-posting other invoices until caught up.
3. Go back to Enforce Mileage In and enable it once again if it applies to you.

TIP: The point of enforcing the mileage input is to provide accurate service history to market with.

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Comments (2) Comments
Comment by Cathleen on Mon, Sep 30th, 2013 at 5:46 PM
I have followed the directions for correcting previous mileage errors and successfully corrected the mileage for the vehicle in question. Unfortunately the program seems to be defaulting to the incorrect mileage when I open a new work order on the vehicle. Is there a way to fix this?
Comment by M1 Support on Tue, Oct 1st, 2013 at 1:49 PM
Make certain you‘ve posted an order for the vehicle once the mileage has been corrected. It will then become the previous odometer reading.
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